Terms and Conditions


The utilization or access to the services offered by TURINGSPACE TECHNOLOGY EST ("we," "us," or "our") that owns Turingspace Technology is subject to the following Terms and Conditions. We are dedicated to providing our users/customers (“you”, or “your”) with a reliable and secure payment processing experience. These terms and conditions outline the rules and regulations for using our services. By accessing or using our payment gateway, you agree to comply with these terms and conditions. Please take a moment to read through them carefully to ensure a transparent and mutually beneficial payment process. Your trust is of utmost importance to us, and we are committed to delivering a seamless and secure payment experience for all our users. 

User Agreement 

This User Agreement governs your use of our payment gateway services and establishes the terms and conditions you must adhere to while utilizing our platform. By accessing and using our services, you acknowledge your understanding and acceptance of these terms.You are solely responsible for maintaining the confidentiality of your account credentials and ensuring that your account is used for legitimate and lawful purposes. Unauthorized access or misuse of your account is strictly prohibited. 

Registration of Account 

To access our payment gateway services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and ensuring their security. By registering an account, you confirm that you are of legal age and have the capacity to enter into binding agreements in your jurisdiction. Minors are prohibited from using our services. You agree to provide truthful, current, and complete information during the registration process. Any discrepancies or outdated information should be promptly updated to ensure the accuracy of your account details. You must notify us immediately if you suspect any unauthorized access or use of your account. We are not liable for any losses or damages resulting from unauthorized access or misuse of your account.

Authorized Users 

Your account is intended solely for your personal use, and you are not permitted to share, transfer, or assign your account or any associated privileges to any other individual or entity. You are responsible for all actions taken under your account, including those performed by any authorized users you may designate. Ensure that any authorized users are aware of and agree to comply with these terms and conditions. You acknowledge that any actions, transactions, or liabilities incurred by authorized users on your account are your sole responsibility, and you are liable for any consequences arising from their activities. 

Description of Service 

Our payment gateway provides a secure platform for processing online payments. Through this service, users can initiate, authorize, and manage electronic transactions, including payments and fund transfers. Users can utilize a variety of payment methods, including credit and debit cards, bank transfers, and electronic wallets, based on the options made available by the merchant or service provider. The payment gateway allows users to perform various financial transactions, including but not limited to purchasing goods and services, making donations, and settling outstanding balances with merchants. 

While we strive to maintain uninterrupted access to our payment gateway, we cannot guarantee the absence of occasional downtime or technical issues. Users are encouraged to report any disruptions or discrepancies encountered during their use of the service. Users must adhere to all applicable laws, regulations, and our terms and conditions while using our payment gateway. Any misuse, fraudulent activities, or violations may result in account suspension or legal action. 

Fees and Charges 

By using our payment gateway services, you acknowledge that certain fees and charges may apply. These fees, if applicable, will be disclosed to you before you complete any transaction. It is your responsibility to review and understand these fees before proceeding. Transaction fees, if applicable, may vary based on the type of transaction and payment method chosen. These fees cover the cost of processing and facilitating your payments securely. We reserve the right to update or modify our fee structure at any time, and such changes will be effective immediately. It is your responsibility to stay informed about any fee adjustments by regularly reviewing our terms and conditions.

Processing of Payments 

Our payment gateway is committed to providing secure and efficient processing of electronic payments. When you initiate a payment transaction through our platform, the following steps are involved. Upon submitting a payment request, the payment gateway will seek authorization from your financial institution or payment provider. This authorization is essential to verify the availability of funds or credit for the transaction. Once authorization is received, you will receive confirmation of the successful transaction, which may include a transaction ID, receipt, or notification. This confirms the completion of your payment request. Detailed records of your payment transactions, including transaction date, amount, and recipient information, are maintained for your reference and may be accessible through your account. 

Protection of Data 

We are dedicated to maintaining the highest levels of security to protect your sensitive information. Our payment gateway employs robust security measures to safeguard your data during every transaction. All data transmitted through our platform is encrypted using industry-standard encryption protocols. This ensures that your payment information remains confidential and inaccessible to unauthorized parties. We adhere to strict industry standards and regulatory requirements to ensure the security and privacy of your data. Our commitment to compliance includes regular audits and assessments. While we take every possible measure to protect your information, you also play a crucial role in maintaining security. It is essential to keep your account credentials confidential, regularly update passwords, and report any suspicious activity promptly.

Responsibility of Users 

Maintain the accuracy and completeness of your account information, including contact details and payment methods. Any changes or updates should be promptly communicated. Safeguard your account credentials, passwords, and any other authentication methods used to access our payment gateway. Sharing this information or engaging in negligent security practices may compromise your account's integrity. Use our services for lawful purposes only. Engaging in any illegal or fraudulent activities, including unauthorized access or payment disputes without valid reasons, is strictly prohibited.

Activities that are Prohibited

Any attempts to initiate or facilitate fraudulent transactions, including chargebacks or unauthorized payment disputes for valid transactions, are strictly forbidden. Unauthorized access to accounts, systems, or data belonging to others is prohibited. Users must not attempt to breach security measures or gain unauthorized access to any part of our platform. Use of our services for any illegal or unlawful purposes, including money laundering, financing of illegal activities, or any actions that violate local or international laws, is not tolerated. Engaging in harmful or malicious activities, such as distributing malware, phishing, spamming, or any actions that compromise the security or integrity of our platform or its users, is strictly prohibited.

Intellectual Property Rights

All content, including but not limited to text, graphics, logos, images, and software, on this website is the intellectual property of TURINGSPACE TECHNOLOGY EST and is protected by applicable copyright and trademark laws. Users of this website are granted a limited, non-exclusive, and revocable license to access and use the content solely for the purpose of using the services provided by this payment gateway. Any unauthorized reproduction, distribution, modification, or use of the website's content without prior written consent from the website owner is strictly prohibited. TURINGSPACE TECHNOLOGY EST reserves the right to take legal action against any infringement of its intellectual property rights, including seeking damages and injunctive relief.

Privacy

We are committed to safeguarding your privacy and protecting your personal information. For more information on how we use your personal information, please visit our Privacy Policy page.

Termination of Account

We reserve the right to terminate or suspend any user account at our sole discretion, with or without notice, if we suspect any violation of our terms and conditions, fraudulent activity, or any actions that compromise the security and integrity of our platform. 

Limitation of Liability

While we strive to provide a secure and reliable payment gateway service, users agree that their use of our platform is at their own risk. We shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services. We do not provide any warranty or guarantee, whether expressed or implied, regarding the accuracy, reliability, or availability of our payment gateway services. Users acknowledge that our services are provided "as is" and "as available. 

Users understand that we may facilitate transactions with third-party service providers. We do not endorse or assume responsibility for the actions, content, or services provided by these third parties, and any disputes must be resolved directly with them. Users are solely responsible for managing their financial information and ensuring the accuracy of all transactions conducted through our platform. We shall not be liable for any financial losses or damages incurred due to inaccurate or unauthorized transactions. 

We shall not be liable for any delays, interruptions, or failures in service resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of war, or technical failures. In such cases, we will make reasonable efforts to restore services promptly.

Indemnification 

Users agree to indemnify and hold us harmless from any claims, liabilities, losses, damages, costs, or expenses, including legal fees, arising from their use of our payment gateway services or any violation of our terms and conditions. This indemnification extends to any claims made by third parties, including but not limited to customers, vendors, or other users, in connection with the user's actions or transactions facilitated through our platform. Users must promptly notify us of any claims or potential claims that may trigger this indemnification obligation. Failure to do so may impact our ability to provide assistance in the defense of such claims. 

Governing Law

Any dispute that arises under these Terms and Conditions shall be brought before Indian courts and the laws of India shall apply to interpret and enforce them. 

Resolution of Disputes 

Any disputes or claims arising from the use of our payment gateway services shall be resolved through a fair and impartial arbitration process. Users and our company agree to submit to binding arbitration as the sole method for resolving such disputes. The arbitration will be conducted in accordance with the rules and procedures of a recognized arbitration institution mutually agreed upon by both parties. The arbitration shall take place in a location determined by the arbitration institution. The arbitration provision shall be enforceable to the fullest extent permitted by applicable law. If any part of this provision is deemed unenforceable, the remainder of the arbitration clause and the Terms and Conditions shall remain in full force and effect.

Changes to Terms and Conditions 

We reserve the right to update or modify these terms and conditions at our discretion to reflect changes in our services, industry regulations, or for any other legitimate reason. Users are encouraged to review the terms periodically to stay informed of any changes. Continued use of our payment gateway services following the posting of revised terms constitutes acceptance of those changes. If users do not agree with the revised terms, they should discontinue using our services.

Contact Us

If you have any questions or concerns regarding our Terms and Conditions, please contact us at info@turingspacetechnology.com.